Terms of service

Terms and Conditions — Rabt

Last Updated: [18th Sept '26]

Welcome to Rabt. These Terms and Conditions ("Terms") govern your access to and use of the website [insert Rabt store URL] (the "Site"), and the purchase of products from Rabt ("we," "us," "our"). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About Us

Rabt is a clothing brand operating through this Shopify-hosted online store. For any questions regarding these Terms, you can contact us at [insert support email] or [insert phone number, if applicable].

2. Eligibility

By using this Site, you confirm that you are at least 18 years of age, or are accessing the Site under the supervision of a parent or legal guardian. You further confirm that all information you provide is accurate, current, and complete.

3. Products and Pricing

  • All products listed on the Site are subject to availability. We reserve the right to discontinue any product at any time.
  • Prices are listed in [insert currency, e.g., PKR] and are subject to change without prior notice. Prices do not include applicable taxes or shipping charges unless otherwise stated.
  • We make every effort to display product colors, fabrics, and details accurately; however, we do not guarantee that your device's display will reflect the exact color or texture of the product.
  • In the event a product is listed at an incorrect price due to a typographical or technical error, we reserve the right to cancel any orders placed at the incorrect price, even after order confirmation.

4. Orders and Payment

  • By placing an order, you are making an offer to purchase the product(s), which we may accept or decline at our discretion (e.g., due to stock unavailability, payment issues, or suspected fraud).
  • Order confirmation via email or SMS does not guarantee acceptance of your order; it confirms receipt only.
  • We accept payment via [insert accepted methods, e.g., credit/debit card, bank transfer, Cash on Delivery (COD), JazzCash, Easypaisa]. Payment must be received in full before an order is processed, except where Cash on Delivery is offered.
  • For Cash on Delivery orders, we reserve the right to cancel orders that are repeatedly refused or unfulfilled at the point of delivery.

5. Shipping and Delivery

  • Estimated delivery timelines will be provided at checkout or via order confirmation; these are estimates only and not guaranteed.
  • Rabt is not responsible for delays caused by courier partners, customs, weather, or other circumstances beyond our reasonable control.
  • Risk of loss and title for products pass to you upon delivery to the shipping address provided at checkout.
  • It is your responsibility to ensure the shipping address and contact details provided are accurate and complete.

6. Returns, Exchanges, and Refunds

  • We accept returns/exchanges within [insert number, e.g., 7] days of delivery, provided the item is unused, unwashed, with original tags and packaging intact.
  • The following items are not eligible for return or exchange: [insert exclusions, e.g., innerwear, sale items, customized products].
  • To initiate a return or exchange, please contact us at [insert support email] with your order number and reason for return.
  • Refunds, where applicable, will be processed to the original payment method within [insert number] business days of us receiving and inspecting the returned item, or issued as store credit, at our discretion.
  • Shipping charges for returns/exchanges (unless due to our error, such as a defective or incorrect item) are the customer's responsibility.

7. Intellectual Property

All content on this Site — including but not limited to the Rabt name, logo, designs, product images, graphics, text, and layout — is the property of Rabt and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or use any content from this Site without our prior written consent.

8. User Conduct

When using the Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms.
  • Attempt to gain unauthorized access to the Site, our servers, or any connected systems.
  • Post or transmit any harmful, offensive, or fraudulent content.
  • Engage in any activity that disrupts or interferes with the Site's functionality.

9. Accounts

If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use of your account.

10. Promotions and Discount Codes

Promotional offers and discount codes are valid only for the period specified and may be subject to additional terms. We reserve the right to modify or cancel any promotion at any time without prior notice.

11. Limitation of Liability

To the fullest extent permitted by law, Rabt shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or purchase of products, including but not limited to loss of data, revenue, or profits. Our total liability for any claim arising from your use of the Site or a purchase shall not exceed the amount paid by you for the relevant order.

12. Disclaimer of Warranties

The Site and all products are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or suitability of the Site or products for any particular purpose, except as required by applicable consumer protection law.

13. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. [Link to Privacy Policy]

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following any changes constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of [insert city, e.g., Lahore], Pakistan.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Rabt Email: engague.ai@gmail.com

This document is a general template and does not constitute legal advice. We recommend having it reviewed by a legal professional familiar with e-commerce and consumer protection regulations in your jurisdiction before publishing it on your live store.